Running a restaurant in today’s digital world can be a daunting task. The explosive growth of social media and smartphones allows your target audience to see and criticize your every move. Operating a restaurant has become much more than just providing great food and atmosphere, digital technologies have enabled new competitors and reshaped expectations of consumers.
To succeed in new market conditions, a savvy Digital Marketing & CEM strategy is critical for restaurants to increase visits and encourage customer advocacy. MOBIO delivers an on-demand platform that can help you transform these challenges into winning opportunities, across the customer lifecycle.
Build 360° customer database
Create data model and define look-alike customers
Deliver relevant content and message
Implement marketing automation
Measure and analyse marketing outcomes
Develop next best offer
Generate high quality leads
Comprehend customer insights
Collect and centralize feedback
Analyse customer sentimental journey
Automate support procedure
Deliver personalized products and services
Execute and manage loyalty program with ease
Optimize customer experience based on analytics results